Update - We appreciate your patience as we continue to work on a fix for this issue which is contained to a small percentage of customers performing searches in the UK region. Mail continues to journal as expected. Jun 27, 2025 - 15:53 UTC
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Our team is actively working to resolve the issue affecting Help Desk Services and NOC Services Chat. We’ve made progress in addressing the problem impacting text functionality and are currently developing a fix. We will share further updates as more information becomes available.
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Investigating - We are currently seeing some slow loading across Teamwork Desk, Spaces and Chat. Jun 30, 2025 - 15:21 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 30, 2025 - 13:14 PDT
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Barracuda Cloud Archiving (BCAS) - Degraded Search Experience in UK Region
Barracuda
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